Refund and Cancellation Policy

1. One-time digital purchase

VectorMotion paid plans are one-time lifetime-access purchases. There is no recurring subscription to cancel. If a future subscription product is added, it will be clearly labelled before payment.

2. Refund window

Refund requests may be considered within 7 calendar days of purchase when there is a genuine payment or access issue, such as duplicate payment, failed access after successful payment, accidental wrong-plan purchase, or a material product mismatch that support cannot resolve.

3. Digital-access limits

Because VectorMotion provides immediate digital access to source code, install instructions, examples, and documentation, refunds may be declined after substantial access, download, copying, redistribution, license abuse, chargeback fraud, or use in a project. This protects the digital library from being consumed and refunded as a free download.

4. Failed access after payment

If payment succeeds but access is not unlocked, email support@vectormotion.dev with your payment email, plan name, approximate payment time, and payment-provider reference. We will first try to restore access. If access cannot be restored, a refund may be issued where appropriate.

5. Duplicate charges and wrong plan

Duplicate successful charges for the same buyer and plan are eligible for correction or refund after verification. If you purchased the wrong plan, contact support before using or downloading the paid library so we can evaluate a plan correction.

6. Cancellation

Since current paid plans are one-time purchases, there is no recurring billing cancellation. You may stop using VectorMotion at any time. Account deletion or access-support requests can be sent to support@vectormotion.dev.

7. Refund method and timing

Approved refunds are normally sent back through the original payment method using the payment provider. Bank/card timelines are controlled by the payment provider and issuing bank, and international payment refunds may take longer or require extra verification.

8. How to request help

Email support@vectormotion.dev with the subject “VectorMotion refund/access request” and include your payment email, selected plan, transaction reference if available, and a short description of the issue.